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DVD

Operational Excellence Within Healthcare: An Actionable Blueprint to Boost Quality Care, Employee Morale, and Productivity


Speakers:
Benjamin J. White, PT, DPT, MBA, C/NDT, LSVT BIG |  Jennifer Lyons, PT, MPT, MHA
Duration:
8 Hours 01 Minutes
Copyright:
Apr 03, 2025
Product Code:
RNV065489
Media Type:
DVD - Also available: Digital Seminar


Description

Imagine being part of a dynamic clinical team, delivering exceptional patient care.

It’s the dream scenario, right?

But we all know the harsh reality.

In today’s fast-paced healthcare setting, professionals are bogged down by the relentless demands of documentation, billing authorizations, management hurdles, and persistent understaffing.

Making it feel like a never ending battle to maintain quality care amidst chaos.

But, it doesn’t have to be that way. You can say no to having to do more with less.

And to prove it to you, we joined forces with Dr. Benjamin White, PT, MBA, and Jennifer Lyons, PT, MHA, who come equipped with over 30+ years of combined organizational and leadership experience.

Together you’ll craft a comprehensive blueprint designed to tackle these challenges head-on, and unlock proven solutions to …

  • Raise Productivity
  • Master Reimbursement
  • Increase Authorizations
  • Develop Self-Care Tactics
  • Enhance Mindfulness
  • Improve Communication
  • Spark Clinical Efficiency
  • and More!

Purchase Today! Acquire the tools you need to return to your team with a renewed hunger to achieve operational excellence.

Key Training Highlights

  • Live presentations from two seasoned experts in healthcare leadership, administration, and organizational success
  • Fresh, optimistic and inspired approaches to reduce clinician burnout and fatigue
  • Strategies to build a cohesive, self-motivated structure within your patient care team
  • Top notch solutions to retain employees, enhance avenues for career progression, and transform outcomes across the board

Credit

Planning Committee Disclosure - Relevant relationships

Dr. Danny Porcelli is an independent contractor presenter with RockTape USA. His relevant financial relationship with an ineligible company has been mitigated.
 
All other members of the Сòòò½ÊÓÆµ. planning committee have provided disclosures of financial relationships with ineligible organizations and any relevant non-financial relationships prior to planning content for this activity. None of the remaining committee members had relevant financial relationships with ineligible companies or other potentially biasing relationships to disclose to learners.  For speaker disclosures, please see the faculty biography.


* Credit Note - **

NOTE: Tuition includes one free CE Certificate (participant will be able to print the certificate of completion after passing the online post-test (80% passing score) and completing the evaluation). Instructional methods will include PowerPoint, didactic lecture, and others.

Continuing Education Information:  Listed below are the continuing education credit(s) currently available for this non-interactive self-study package. Program content is reviewed periodically per accrediting board rules for currency and appropriateness for credit. Credit approvals are subject to change. Please note, your state licensing board dictates whether self-study is an acceptable form of continuing education, as well as which credit types are acceptable for continuing education hours. Please refer to your state rules and regulations. If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval. 
For other credit inquiries not specified below, please contact info@pesi.com or 800-844-8260 before purchase.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of your profession.  As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your profession's standards.  

For Planning Committee disclosures, please see the statement above.  For speaker disclosures, please see the faculty biography.


* Credit Note - ---

Earn up to 8.0 CE hours. Please see below, for more details, as credit amounts vary by state and profession. 


Nurses - Nurses, Nurse Practitioners, and Clinical Nurse Specialists - ANCC

Сòòò½ÊÓÆµ. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. Nurses completing these self-study materials will earn 8.0 contact hours. Expires: 07/04/2027.


Nurses - California Nurses

Сòòò½ÊÓÆµ. is a provider approved by the California Board of  Registered Nursing, Provider #: 17118 for 8.0 self-study contact hours. 

** You will need to provide your license number to Сòòò½ÊÓÆµ. Сòòò½ÊÓÆµ must have this number on file in order for your hours to be valid.


Nurses - Florida Nurses

Сòòò½ÊÓÆµ. is an approved provider by the Florida Board of  Nursing. Provider #: FBN2858. These materials qualify for 8.0 self-study contact hours.

CE Broker


Occupational Therapists - Occupational Therapists & Occupational Therapy Assistants

 

Сòòò½ÊÓÆµ.  is an AOTA Approved Provider of professional development. Course approval ID# 12043. This Distance Learning-Independent is offered at .625  CEUs Intermediate, OT Service Delivery. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.

Full attendance at this Distance Learning-Independent activity qualifies for 8.0 contact hours.

 


Occupational Therapists - Arizona Occupational Therapists & Occupational Therapy Assistants

CE credit is available. This self-study course consists of 8.0​ continuing education clock hours for Arizona OTs and OTAs. The Arizona Board of Occupational Therapy Examiners (R4-43-203) confirms acceptance of continuing education programs relevant to occupational therapy that are approved by the American Occupational Therapy Association (AOTA).


Occupational Therapists - Florida Occupational Therapists & Occupational Therapy Assistants

Сòòò½ÊÓÆµ. is an approved provider with the Florida Board of Occupational Therapy. Provider Number #50-399. This course qualifies for 8.0 self-study continuing education credits.

CE Broker


Physical Therapists - Alaska Physical Therapists & Physical Therapist Assistants

CE credit is available. This self-study course consists of 8.0 continuing education credit hours for Alaska Physical Therapists. The Board Rule 12 AAC 54.420 confirms acceptance of continuing education programs that are recognized by other state physical therapy licensing boards. Сòòò½ÊÓÆµ. is recognized by the Physical Therapy Board of California as an approval agency to approve providers.


Physical Therapists - Arizona Physical Therapists & Physical Therapist Assistants

CE credit is available. The Arizona State Board of Physical Therapy recognizes continuing competence activities that have been approved by any state PT association or national medical/health care association (e.g., AOTA, ASHA). This self-study activity consists of 8.0 clock hours of instruction applicable for physical therapists.


Physical Therapists - California Physical Therapists & Physical Therapist Assistants

Сòòò½ÊÓÆµ. is recognized by the Physical Therapy Board of California as an approval agency to approve providers. This self-study lecture qualifies for 8.0 continuing competency hours.


Physical Therapists - Physical Therapists & Physical Therapist Assistants

This self-study course consists of 8.0 clock hours of instruction that is applicable for physical therapists. CE requirements for physical therapists vary by state/jurisdiction. Please retain the certificate of completion that you receive and use as proof of completion when required.


Physical Therapists - Illinois Physical Therapists & Physical Therapist Assistants

Сòòò½ÊÓÆµ. is a Registered Physical Therapy Continuing Education Sponsor through the State of Illinois Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 216.000270. This self-study course qualifies for 8.0 CE credit hours.


Physical Therapists - Kentucky Physical Therapists & Physical Therapist Assistants

CE credit is available. This self-study course consists of 8.0 continuing education credit hours for Kentucky Physical Therapists. The rule under 201 KAR 22:045, Section 2, (2)(a) states that category 1 continued competency credits can be earned from providers approved by another physical therapy licensing agency. Сòòò½ÊÓÆµ. is a Registered Physical Therapy Continuing Education Sponsor through the State of Illinois Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 216.000270.

 


Physical Therapists - New York Physical Therapists & Physical Therapist Assistants

Сòòò½ÊÓÆµ. is recognized by the New York State Education Department, State Board for Physical Therapy as an approved provider for physical therapy and physical therapy assistant continuing education. This self-study course qualifies for 9.6 contact hours.


Physical Therapists - North Carolina Physical Therapists & Physical Therapist Assistants

Сòòò½ÊÓÆµ. is an approved provider with the Illinois Division of Professional Regulation, Provider Number: 216.000270. This intermediate course is approved by the North Carolina Board of Physical Therapy Examiners by virtue of Сòòò½ÊÓÆµ Inc. approved provider status with the Illinois Division of Professional Regulation. This course qualifies for 8.0 continuing education hours.


Physical Therapists - Oklahoma Physical Therapists, Physical Therapist Assistants

CE credit is available. This asynchronous activity consists of 8.0 continuing education credit hours for Oklahoma Physical Therapists. Oklahoma Administrative Code 435:20-9-3.1 confirms acceptance of continuing education programs offered by providers approved by other state physical therapy licensing boards. Сòòò½ÊÓÆµ. is a Registered Physical Therapy Continuing Education Sponsor through the State of Illinois Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 216.000270.


Physical Therapists - Pennsylvania Physical Therapists and Assistants

The Pennsylvania State Board of Physical Therapy recognizes approval by all other state boards. This self-study activity consists of 8.0 clock hours of instruction that is applicable for physical therapists.


Physical Therapists - Texas Physical Therapists & Physical Therapist Assistants

This self-study activity is provided by the Texas Board of Physical Therapy Examiners Accredited Provider #2706032TX and meets continuing competence requirements for physical therapist and physical therapist assistant licensure renewal in Texas. Instructional Level: Intermediate. This activity will provide 8.0 CCUs. The assignment of Texas PT CCUs does not imply endorsement of specific course content, products, or clinical procedures by TPTA or TBPTE. Full attendance is required; no partial credits will be offered for partial attendance.


Physical Therapists - Utah Physical Therapists And Physical Therapist Assistants

This course is designed to meet the Utah DOPL Rule R156-24b-303b.2.c.iv - A commercial continuing education provider providing a course related to the practice of physical therapy. Please retain a copy of the advertising brochure and your certificate of completion to provide to your board should this be requested of you. This self-study activity consists of 8.0 clock hours of continuing education instruction.


Physical Therapists - Vermont Physical Therapists & Physical Therapist Assistants

CE credit is available. This course consists of 8.0 continuing education credit hours for Vermont Physical Therapists. The Board confirms acceptance of continuing education programs that are recognized by other state physical therapy licensing boards. Сòòò½ÊÓÆµ. is a Registered Physical Therapy Continuing Education Sponsor through the State of Illinois Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 216.000270.


Physical Therapists - Virginia Physical Therapists & Physical Therapy Assistants

CE credit is available. This self-study course consists of 8.0 hours of type 2 continued competency credit for Virginia Physical Therapists and Physical Therapy Assistants. Regulation 18VAC112-20-131, Section B, (2) states that up to ten type 2 continued competency credits can be earned by completing independent study activities related to the clinical practice of physical therapy. 


Speech-Language Pathologists & Audiologists - Speech-Language Pathologists & Audiologists

This course contains 8.0 hours of self-study continuing education. It was not offered for ASHA CEUs. Please retain your certificate of completion. If audited for ASHA Certification Maintenance, you can submit this certificate of completion at that time. For state licensure, teacher certification renewal, or other credential renewal, contact those agencies for information about your reporting responsibilities and requirements.


Speech-Language Pathologists & Audiologists - California Speech-Language Pathologists & Audiologists

Сòòò½ÊÓÆµ. is an approved provider with the California Speech-Language Pathology and Audiology Board, #PDP 319. This course meets the qualifications for 8.0 hours of self-study continuing professional development credit for Speech-Language Pathologists or Audiologists, as required by the California Speech-Language Pathology and Audiology Board.


Speech-Language Pathologists & Audiologists - Florida Board of Speech-Language Pathology and Audiology

Сòòò½ÊÓÆµ. is an approved provider with the Florida Board of Speech-Language Pathology and Audiology. Provider Number: 50-399. This self-study course qualifies for 8.0 continuing education credits. 


Speech-Language Pathologists & Audiologists - Kansas Speech-Language Pathologists

Approved for 9.5 self-study continuing education clock hours for Kansas licensed Speech-Language Pathologists by the Kansas Department for Aging and Disability Services.


Chiropractors - Chiropractors

Сòòò½ÊÓÆµ is recognized by the PACE program of the Federation of Chiropractic Licensing Boards. This online course consists of 9.0 CE hours of instruction in the following subjects: Philosophy (4.0hrs); Principles of Practice (5.0hrs)  . Approval #065489/04032025. 

 

For a list of boards that accept PACE courses, please visit this website:

 

**Please note that Chiropractors and/or Chiropractor Assistants must complete the post-test and evaluation and answer yes to the PACE Chiropractor evaluation question if they would like their participation submitted to PACE.


Other Professions

This self-study activity qualifies for 8.0 continuing education clock hours as required by many national, state and local licensing boards and professional organizations. Save your activity advertisement and certificate of completion, and contact your own board or organization for specific requirements.



Handouts/Brochure

Speaker

Benjamin J. White, PT, DPT, MBA, C/NDT, LSVT BIG's Profile

Benjamin J. White, PT, DPT, MBA, C/NDT, LSVT BIG Related seminars and products


Benjamin White, PT, DPT, MBA, C/NDT, LSVT BIG, is an expert in neurological rehabilitation and clinical leadership. He has experience in leadership within multiple clinical settings including home health, skilled nursing, outpatient, acute, and inpatient rehab. He is known for generating both employee and patient satisfaction as they move toward their desired goals. His expertise lies specifically in the following diagnoses: stroke, Parkinson’s, concussion, and vestibular rehabilitation.

Dr. White has a history of physical therapy in the state of Texas for over a decade. He has owned his own practice and worked within multiple healthcare settings. He now serves as the market director representing inpatient rehab in the state of Tennessee for HCA Healthcare.

Dr. White is an award-winning clinical instructor, a renowned national speaker, and has published numerous articles on the topics of neuroplasticity and stroke. He has a history of serving the Parkinsonian population in their homes and in the community assisting them to return to their own desired optimal function from an emotional and functional realm.


Speaker Disclosures:
Financial: Benjamin White receives a speaking honorarium and recording royalties from Сòòò½ÊÓÆµ. He has no relevant financial relationships with ineligible organizations.
Non-financial: Benjamin White has no relevant non-financial relationships.


Jennifer Lyons, PT, MPT, MHA Related seminars and products


Jennifer Lyons, PT, MPT, MHA, is a healthcare leader with over two decades of experience leading teams and building employee trust and culture. Jennifer has served as director of therapy services at a 300+ bed acute care hospital with 3 critical access hospitals. She has also managed outpatient multidisciplinary therapy clinics, a wound center, and a sleep center. She has successfully led teams through change management, new technologies (EMR, telehealth, etc.), new service lines, new clinical protocols, operational efficiency targets, quality and process improvement initiatives to address accreditation, regulatory, and compliance issues, and human resource challenges.

Jennifer has witness burnout from the student level to seasoned healthcare professionals. She has provided mentorship to new leaders and underperforming team members. Her expertise in healthcare, education, and leadership empowers both clinical leaders and clinicians to identify the processes, issues, or circumstances that impede the achievement of joy at work. Jennifer is committed to creating impactful educational content to support healthcare professionals and leaders to boost patient satisfaction, elevate clinical outcomes, and retain talented professionals in the field who are engaged.

 

Speaker Disclosures:
Financial: Jennifer Lyons has employment relationships with Blinn College and Continuity Care Home Health. She receives a speaking honorarium and recording royalties from Сòòò½ÊÓÆµ. She has no relevant financial relationships with ineligible organizations.
Non-financial: Jennifer Lyons is a member of the American Physical Therapy Association and the Texas Physical therapy Association.


Additional Info

Access for Self-Study (Non-Interactive)

Access never expires for this product.


Questions?

Visit our FAQ page at www.pesi.com/faq or contact us at www.pesi.com/info


Objectives

  1. Determine the meaning of clinician burnout as related to function. 
  2. Identify the impact of clinician burnout on the quality of patient care delivered.   
  3. Develop practical skills and tools to recognize and address burnout in the healthcare profession.   
  4. Restructure daily activities to improve productivity.   
  5. Identify the unique burnout factors that impact rehab and healthcare professionals. 
  6. Analyze the potential effects of burnout both for the clinician and greater team.   
  7. Determine issues that impact employee function.  
  8. Choose actionable strategies and tactics to boost employee morale in the workplace.  
  9. Examine clinician burnout with considerations for sleep, nutrition, and exercise.  
  10. Determine leadership and organizational solutions to address employee function in the healthcare setting.  
  11. Identify the secondary benefits of addressing workplace satisfaction including employee engagement and retention within an organization.  
  12. Distinguish between intrinsic and extrinsic motivation as it relates to the healthcare setting. 

Outline

Employee Morale

Intrinsic vs Extrinsic Motivation

Insurance Agency Analysis

Efficiency Across Practice Settings
  • Acute & Critical Access
  • Outpatient Rehab
  • Inpatient Rehab
  • Home Health
Expect to learn how to efficiently highlight intrinsic motivators within your employees

Expect to value managerial tasks leading to increased employee morale

Learn to reduce documentation errors leading to increased authorization for therapy services

Include a clear reference to techniques/interventions/clinical applications related to your topic

Research limitations
 

Target Audience

  • Healthcare Professionals
  • Physical Therapists
  • Physical Therapist Assistants
  • Occupational Therapists
  • Occupational Therapy Assistants
  • Speech Language Pathologist
  • Physical and Occupational Therapy Students
  • Chiropractors
  • Nursing Professionals

Reviews

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