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Digital Seminar

High-Impact Therapeutic Relationships: 8 Must-Have Skills to Create Authentic Connections, Navigate Tough Conversations, and Repair Alliance Ruptures


Speaker:
Alexa Mulee, LMHC, C-DBT
Duration:
3.25 Hours
Copyright:
Sep 26, 2025
Product Code:
POS150286
Media Type:
Digital Seminar - Also available: Live Webinar

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Description

You’re already good at rapport – but are your clients still avoiding the hard stuff? Getting stuck in sessions that feel ‘nice’ but don’t move? Or dropping out quietly without real closure?

This training helps you move from good rapport to high-impact relational skill – so clients don’t just feel seen … they stay engaged and do the work that’s not always easy, but absolutely necessary.

In this advanced, practice-focused training, you’ll uncover subtle missteps even seasoned clinicians miss – and learn exactly how to fix them.

Renowned presenter and clinical expert Alexa Mulee, LMHC, C-DBT brings you eight powerful, easy-to-apply techniques to build trust and connection from the very first session – and sustain it, even through challenges.

Whether you’re meeting a new client, navigating resistance, or repairing a rupture in trust, you’ll walk away with strategies that help you:

  • Create an atmosphere of safety and authenticity from day one
  • Use empathy and validation to make clients feel truly seen and heard
  • Handle difficult conversations without losing the therapeutic bond
  • Adapt your style to honor diverse backgrounds and unique client needs

These tools aren’t just for your clients – they’ll transform how you experience therapy, making your work more engaging, effective, and fulfilling.

Register today for this essential training and become the clinician who doesn’t just offer therapy – but creates a space where real healing begins.

Credit

Planning Committee Disclosure - No relevant relationships

All members of the Сòòò½ÊÓÆµ. planning committee have provided disclosures of financial relationships with ineligible organizations and any relevant non-financial relationships prior to planning content for this activity. None of the committee members had relevant financial relationships with ineligible companies or other potentially biasing relationships to disclose to learners.  For speaker disclosures, please see the faculty biography.



* Credit Note - Self-Study CE Information Coming Soon

Continuing education credit information is coming soon for this non-interactive self-study package.

CE hours may be available for select professions, as listed in the target audience. Hours will be dependent on the actual recording time. Please check with your state licensing board or organization for specific requirements. 

There may be an additional fee for CE certificates. Please contact our Customer Service at 1-800-844-8260 for more details. 

**Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of your profession. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your professions standards.



Speaker

Alexa Mulee, LMHC, C-DBT's Profile

Alexa Mulee, LMHC, C-DBT Related seminars and products

Wise Mind Counseling, LLC


Alexa (Lexi) Mulee, LMHC, C-DBT, is a highly sought-after speaker and DBT instructor who has worked extensively with DBT in both inpatient and outpatient care settings for almost a decade. The owner and founder of Wise Mind Counseling in New York City, she focuses her work on DBT and offers a multitude of services, including skills groups, individual sessions, treatment teams, and phone coaching. Her expertise working with individuals dealing with borderline personality disorder, eating disorders and addiction. Known for her ability to make learning fun and accessible, Alexa has a knack for making even the most complex concepts feel easy to understand.

 

Сòòò½ÊÓÆµ is not affiliated or associated with Marsha M. Linehan, PhD, ABPP, or her organizations.

 

 

Speaker Disclosures:
Financial: Alexa Mulee has employment relationships with Wise Mind Counseling, LLC. and Inter-Care. She receives a speaking honorarium from Сòòò½ÊÓÆµ. She has no relevant financial relationships with ineligible organizations.
Non-financial: Alexa Mulee is a member of the American Counseling Association.

 


Additional Info

Access for Self-Study (Non-Interactive)

Access never expires for this product.


Questions?

Visit our FAQ page at www.pesi.com/faq or contact us at www.pesi.com/info


Objectives

  1. Determine the components of establishing trust and connection with clients.
  2. Identify strategies to manage challenging client interactions while maintaining rapport.
  3. Use rapport-building techniques to honor diverse backgrounds and identities.
  4. Choose strategies for maintaining rapport over time, including techniques for repairing ruptures.

Outline

The What and the Why of Therapeutic Rapport

  • Common challenges in building and maintaining trust
  • The neuroscience of connection
  • How safety and attunement impact client engagement
  • Surface-level rapport vs deep, meaningful connection

The 8 Core Skills for Building Strong, Sustainable Client Relationships

  1. Lock in the Little Things
  2. Bridge Therapy to Real Life
  3. Let Your Face Speak Too
  4. Lighten the Load with Laughter
  5. Meet Them Where They Are
  6. Small Talk, Big Trust
  7. Be the Co-Pilot, Not the Captain
  8. Goal Wrangling

Clinical Considerations

  • Rapport-busters: What not to do
  • Tips to navigate tough conversations
  • Balance empathy and professional boundaries

Rupture & Repair in Therapy

  • The importance of clinician accountability
  • Listen & validate … sincerely
  • Co-create repair solutions
  • Options for corrective experiences
  • Limitations of the research and potential risks
  • Case studies

Target Audience

  • Counselors
  • Social Workers
  • Art Therapists
  • Marriage & Family Therapists
  • Addiction Counselors
  • Psychologists
  • Psychotherapists
  • Case Managers
  • Physicians
  • Nurses
  • Mental Health Professionals

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ADA Needs
We would be happy to accommodate your ADA needs; please call our Customer Service Department for more information at 1-800-844-8260.

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